Service for Biacore™ X100 Surface Plasmon Resonance (SPR) System

You rely on your equipment. Your equipment should rely on ATG.

When seeking reliable kinetics, affinity, and active concentration data, you need a dependable and practical interaction analysis system. In other words, what you need is the Biacore X-100. At Analytical Technologies Group, we specialize in both the maintenance and repair of Biacore™ X-100 systems. By servicing a narrow range of instruments and keeping replacement parts in stock, we are able to provide you with quick fixes and keeping your downtime minimal.

4,000 customers can’t be wrong relying on ATG. You should too.

Tips for keeping your Biacore™ X100 in good working order:

Daily/after each run:  

  • Empty the waste bottle

Weekly:

  • Inspect tube fittings and pumps

  • Check for leaks

  • Clean the flow system

Monthly:

  • Clean and disinfect the flow system 

  • Perform a System Check and Pump Calibration

  • Clean the instrument cover

  • Inspect the needle and needle wash station, look for accumulations of salt or protein

Having technical problems with your Biacore™ X100?

 

Fast Response

We provide very prompt responses to customers within one business day.

Fast Turnaround

Our field service engineers are expediently dispatched across North America & Europe to fulfill your service request.

Expert Staff

ATG’s highly trained, highly skilled staff ensure your instruments remain in optimal condition.

Parts In Stock

To minimize instrument downtime, we stock virtually all parts for the systems in which we specialize.

 

Biacore™ X100 Troubleshooting Tips:

  • If proteins and other substances adsorb to the walls of the flow system, giving carry-over problems between assays, clean the flow system with Desorb more often than once a week

  • If salt residues or other deposits have accumulated on the needle, or needle wash station, clean both the needle and the wash station

  • If the needle is obstructed or damaged, replace it

  • If the syringe leaks or salt residues accumulate below the syringe piston, replace the pump syringe

  • If the System Check and Pump Calibration show incorrect volume delivery from the peristaltic pump, replace the peristaltic pump tube

  • If carry-over problems persist after Desorb and Sanitize, run: Tools: More Tools: Superclean

    If any errors cannot be resolved, your instrument likely requires service. We can help in a hurry! Contact ATG.

ATG: YOUR PARTNER IN BIOPROCESS SERVICE, SUPPORT and MAINTENANCE